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Old 06-07-2018, 10:46 PM   #1
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Issues downloading "Come Tomorrow"

I have a Macbook, and when I was sent the download, it went as a zip file, and I cannot figure out how to access the music from that file. Anyone else having the same issues? Or have any idea how to get the music from it? TIA
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  • Old 06-07-2018, 10:49 PM   #2
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    Re: Issues downloading "Come Tomorrow"

    Quote:
    Originally Posted by jamwo212 View Post
    I have a Macbook, and when I was sent the download, it went as a zip file, and I cannot figure out how to access the music from that file. Anyone else having the same issues? Or have any idea how to get the music from it? TIA
    yep, same thing here. Zip file is not opening. I'm enjoying Spotify in the meantime.
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    Old 06-07-2018, 10:54 PM   #3
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    Re: Issues downloading "Come Tomorrow"

    I got it figured out. This helped.

    https://youtu.be/H1ImmvGSsG8
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    Old 06-07-2018, 11:02 PM   #4
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    Re: Issues downloading "Come Tomorrow"

    And absolutely no support for people without an actual computer. I survive off my smartphone. Pissed to say the least. Spotify still sounds way better than the leak, but real pissed about the bonus disc since i ordered vinyl amd wont get shit for 2 weeks if im lucky.
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    Old 06-07-2018, 11:09 PM   #5
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    Re: Issues downloading "Come Tomorrow"

    Quote:
    Originally Posted by jamwo212 View Post
    I got it figured out. This helped.

    https://youtu.be/H1ImmvGSsG8
    Thanks!! Worked like a charm!
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    Old 06-07-2018, 11:39 PM   #6
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    Re: Issues downloading "Come Tomorrow"

    Quote:
    Originally Posted by jamwo212 View Post
    I got it figured out. This helped.

    https://youtu.be/H1ImmvGSsG8

    Hmm still didn't work for me. Terminal is saying:


    unzip: cannot find or open Dave, Dave.zip or Dave.ZIP.
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    Old 06-07-2018, 11:41 PM   #7
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    Re: Issues downloading "Come Tomorrow"

    Careful - when you open the zip it may only be the bonus disc! Mine was!

    I have the bonus disc but not the album. Go figure. It's like they want me to live in the past.
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    Old 06-08-2018, 12:34 AM   #8
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    Re: Issues downloading "Come Tomorrow"

    Quote:
    Originally Posted by jkrue22 View Post
    Hmm still didn't work for me. Terminal is saying:


    unzip: cannot find or open Dave, Dave.zip or Dave.ZIP.

    any luck?
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    Old 06-08-2018, 01:40 AM   #9
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    Re: Issues downloading "Come Tomorrow"

    Quote:
    Originally Posted by skiddiet View Post
    Careful - when you open the zip it may only be the bonus disc! Mine was!

    I have the bonus disc but not the album. Go figure. It's like they want me to live in the past.

    i have the same problem
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    Old 06-08-2018, 02:25 AM   #10
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    Re: Issues downloading "Come Tomorrow"

    Quote:
    Originally Posted by skiddiet View Post
    Careful - when you open the zip it may only be the bonus disc! Mine was!

    I have the bonus disc but not the album. Go figure. It's like they want me to live in the past.
    Same issue for me, only received the bonus disc and no album....
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    Old 06-08-2018, 03:59 AM   #11
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    Re: Issues downloading "Come Tomorrow"

    Quote:
    Originally Posted by jkrue22 View Post
    Hmm still didn't work for me. Terminal is saying:


    unzip: cannot find or open Dave, Dave.zip or Dave.ZIP.
    Same, any solution?
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    Old 06-08-2018, 04:31 AM   #12
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    Re: Issues downloading "Come Tomorrow"

    the download links don't even work for me
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    Old 06-08-2018, 04:38 AM   #13
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    Re: Issues downloading "Come Tomorrow"

    I'm having the same problem- downloaded the zip file but I only got the bonus disc!
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    Old 06-08-2018, 04:39 AM   #14
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    Re: Issues downloading "Come Tomorrow"

    If we pre-ordered, how do we obtain the bonus disc? The link i followed only had the album, no bonus disc...
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    Old 06-08-2018, 04:40 AM   #15
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    Re: Issues downloading "Come Tomorrow"

    If I use the link in the email that had the codes, there is still just the CD option (with download option coming June 8). Where are y’all able to download?
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    Old 06-08-2018, 04:41 AM   #16
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    Re: Issues downloading "Come Tomorrow"

    FYI I followed the download link the email they sent last night (make sure you're already signed in to musictoday) and downloaded the zip and it contained both albums.
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    Old 06-08-2018, 05:41 AM   #17
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    Re: Issues downloading "Come Tomorrow"

    I didn't get the bonus disc. But for anyone having trouble on Mac, just get Winzip and that'll unzip it no problem.
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    Old 06-08-2018, 06:11 AM   #18
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    Re: Issues downloading "Come Tomorrow"

    Quote:
    Originally Posted by GoingToCA91 View Post
    I didn't get the bonus disc. But for anyone having trouble on Mac, just get Winzip and that'll unzip it no problem.
    I'm not sure on anyone else's exact issue but I was able to unzip the file and only had the Bonus tracks no album tracks.....
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    Old 06-08-2018, 06:26 AM   #19
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    Re: Issues downloading "Come Tomorrow"

    Quote:
    Originally Posted by jlkells View Post
    If we pre-ordered, how do we obtain the bonus disc? The link i followed only had the album, no bonus disc...
    Lol, same.
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    Old 06-08-2018, 07:45 AM   #20
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    Re: Issues downloading "Come Tomorrow"

    Quote:
    Originally Posted by jlkells View Post
    If we pre-ordered, how do we obtain the bonus disc? The link i followed only had the album, no bonus disc...
    me too, any help would be great! or if you just want to PM me your bonus disc, that would work too!!
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    Old 06-08-2018, 07:50 AM   #21
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    Re: Issues downloading "Come Tomorrow"

    Shit is so fucked up.... way to go Warehouse/Music Today, you fucked up yet again.

    Some are getting the album, but no BD. Some are getting the BD but no album. Error messages all over the place, mass confusion, our PETS HEADS ARE FALLING OFF!!

    I've reached my download limit? Fuck off, I paid for it, there should be no limit... take me to a page where I can download these tracks and that's it. Why are people being forced to contact Warehouse/Music Today because their shit never works every. fucking. time.
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    Old 06-08-2018, 08:23 AM   #22
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    Re: Issues downloading "Come Tomorrow"

    Huh, I have a MacBook too and downloaded the zip file without issues. I’ve had issues in the past though, shit is annoying.
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    Old 06-08-2018, 08:40 AM   #23
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    Re: Issues downloading "Come Tomorrow"

    Email from musicatoday this morning, essentially "we'll get back to you in 48 hours"
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    Old 06-08-2018, 08:43 AM   #24
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    Re: Issues downloading "Come Tomorrow"

    Download doesn't work.....try again later, download limit reached, contact customer support......contacted customer support, no idea when I'll get a reply......gave up and just downloaded the torrent in less than 30 seconds. And they wonder why people torrent instead of paying for music.... ಠ_ಠ
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    Old 06-08-2018, 09:14 AM   #25
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    Re: Issues downloading "Come Tomorrow"

    it started downloading for me and file failed , tried again said it was redeemed. lol and no emails of cds shipped. what a clusterf$ck
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    Old 06-08-2018, 11:40 AM   #26
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    Re: Issues downloading "Come Tomorrow"

    I got an email back that said "Thank you for pre-ordering Dave Matthews Band Come Tomorrow. A few customers reported issues with downloading content early this morning. Our digital service provider corrected the issues and all downloads appear to be working correctly at this time. Please note that the size of these files is large and may take a few minutes to load. Thank you for your patience and we hope you enjoy the new album."

    Of course when i logged into to redownload they hadn't reset my account so it still says "download limit reached, contact customer service".
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    Old 06-08-2018, 11:47 AM   #27
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    Re: Issues downloading "Come Tomorrow"

    Quote:
    Originally Posted by skiddiet View Post
    I got an email back that said "Thank you for pre-ordering Dave Matthews Band Come Tomorrow. A few customers reported issues with downloading content early this morning. Our digital service provider corrected the issues and all downloads appear to be working correctly at this time. Please note that the size of these files is large and may take a few minutes to load. Thank you for your patience and we hope you enjoy the new album."

    Of course when i logged into to redownload they hadn't reset my account so it still says "download limit reached, contact customer service".
    Give them a call, they should be able to reset it on the spot
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    Old 06-08-2018, 11:57 AM   #28
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    Re: Issues downloading "Come Tomorrow"

    Quote:
    Originally Posted by scrock25 View Post
    Shit is so fucked up.... way to go Warehouse/Music Today, you fucked up yet again.

    Some are getting the album, but no BD. Some are getting the BD but no album. Error messages all over the place, mass confusion, our PETS HEADS ARE FALLING OFF!!

    I've reached my download limit? Fuck off, I paid for it, there should be no limit... take me to a page where I can download these tracks and that's it. Why are people being forced to contact Warehouse/Music Today because their shit never works every. fucking. time.
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    Old 06-08-2018, 12:22 PM   #29
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    Re: Issues downloading "Come Tomorrow"

    Quote:
    Originally Posted by skiddiet View Post
    I got an email back that said "Thank you for pre-ordering Dave Matthews Band Come Tomorrow. A few customers reported issues with downloading content early this morning. Our digital service provider corrected the issues and all downloads appear to be working correctly at this time. Please note that the size of these files is large and may take a few minutes to load. Thank you for your patience and we hope you enjoy the new album."

    Of course when i logged into to redownload they hadn't reset my account so it still says "download limit reached, contact customer service".
    Thanks for the post! I just checked and I was able to DL both the album and bonus disc! Hope everyone else is able to do the same.
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    Old 06-08-2018, 01:24 PM   #30
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    Re: Issues downloading "Come Tomorrow"

    Quote:
    Originally Posted by scrock25 View Post
    Shit is so fucked up.... way to go Warehouse/Music Today, you fucked up yet again.

    Some are getting the album, but no BD. Some are getting the BD but no album. Error messages all over the place, mass confusion, our PETS HEADS ARE FALLING OFF!!

    I've reached my download limit? Fuck off, I paid for it, there should be no limit... take me to a page where I can download these tracks and that's it. Why are people being forced to contact Warehouse/Music Today because their shit never works every. fucking. time.
    So angry
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