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Old 04-15-2019, 06:56 PM   #1
benmitchell
 
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cant get the download manager to work

I recently bought some shows and when I downloaded the zip file, it shows me something called a download manager. However, my macbook will not open that. Does anybody know a solution? I will attach a screenshot of what I see. Thanks for any help.
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File Type: jpg Screen Shot 2019-04-15 at 6.54.44 PM.jpg (64.0 KB, 15 views)
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  • Old 04-15-2019, 08:16 PM   #2
    RSSR
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    Re: cant get the download manager to work

    I’d download them one at a time, and I would call musictoday about your problem. I never had problems with the Zip file download option on my Mac, there shouldn’t be any kind of download manager needed for it. It could be as simple as updating some programs to a newer iteration.
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    Old 04-15-2019, 08:26 PM   #3
    benmitchell
     
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    Re: cant get the download manager to work

    So once I download the zip file, the music should be there?
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    Old 04-15-2019, 08:41 PM   #4
    RSSR
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    Re: cant get the download manager to work

    You have to unzip it, which if I recall correctly means double tapping on the file, but yes.

    MacOS whatever you’re using comes with its own native program to unzip Zip files.

    Last edited by RSSR; 04-15-2019 at 08:42 PM.
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    Old 04-15-2019, 08:43 PM   #5
    benmitchell
     
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    Re: cant get the download manager to work

    Thatís the part Iím not seeing. When I click on the zip file, I get that screenshot I attached previously. I guess Iíll call tomorrow.
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    Old 04-16-2019, 03:23 AM   #6
    benmitchell
     
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    Re: cant get the download manager to work

    Quote:
    Originally Posted by RSSR View Post
    You have to unzip it, which if I recall correctly means double tapping on the file, but yes.

    MacOS whatever youíre using comes with its own native program to unzip Zip files.
    So, if you look at that screenshot, you have never seen that download manager icon appear for you?
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    Old 04-16-2019, 11:20 AM   #7
    GoingToCA91
     
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    Re: cant get the download manager to work

    I just downloaded each song individually because I couldn't get their download manager to work (I gave up after probably a minute and just clicked the download button on each song).
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