Re: Live Trax 35: Post-Gazette Pavilion 6.20.09
Just wanted to give everyone an update I got from Craft N Vinyl.
So my credit card dispute finally got their attention. My entire point of frustration had been the fact that I pretty much had no idea what was going on with my order...and with a limited release that is not good.
Troy from Craft N Vinyl called me today. First, I will say he could not have been nicer. He told me he saw my dispute today but wanted to let me know that their 9 copies came in on Saturday. Since I live locally, he offered to drive my order personally to my house. I reiterated by disappointment in not being to reach them but that I liked to support independent local music shops. I told him I no longer needed the item but would buy it and find a home for it if it helped him. He said they had 40 people who tried to buy after their allocation was depleted so he doubted he would have any problems selling it. He also asked me to close my credit card dispute and he would refund me (this actually saves him $$$s). I told him I would do that as I'm not trying to hurt anyone financially. I also now have his personal cell phone and he told me to reach out to him anytime I needed something on that number.
So, long story short. They are struggling and certainly could communicate better. Troy seems like a really good person. They have one copy of limited edition Live Trax 35 to sell.
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