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Originally Posted by Russell9084
That's the way they made it sound in my email response. I am trying to get tickets for four different series. They did a pre-authorization on my card twice (for Series 1), both were declined by my bank, so now my card isn't sufficient in the Warehouse's system. They stated that I could try public sale and continue to purchase merchandise to take advantage of my WH membership this year.
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I have a charge for Series 2, and I have shows requested for Series 4. I guess I'll just have to wait and see how this goes.
You can probably use another card when Instants drop?
Quote:
Originally Posted by ISawTheBridge10
So weird. The only time I talked to Citi a couple years back, they told me that there would be no issue for the purchase and they don't even make notes about large pending purchases. I've never had an issue and haven't had to inform them of anything.
Are you sure you entered everything correct? Regardless, sorry that happened.
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Yes, everything was correct. They sent me messages asking if it was me who tried to make the purchase. I said yes and they said "OK good. Well, that was declined, but try again". This was after they already let a charge go through for Series 2.
I called today to find out what happened. They said that they believed it to be fraudulent but since I said it was me, they wouldn't decline it again.
So frustrating. I just hope this doesn't affect what already got charged for Series 2 and that they try this card again for Series 4.