Re: Ants Podcast 58 - This Warehouse Frightens Me (See I'm Leaving) - Discussion Thre
I called the Warehouse last week to dispute a my status of opting in for Lawn seats in Hartford and the Gorge. I never opt in for lawn, as you can now easily buy these, and I'm not looking to get stuck with reserved seats that I didn't select. I called customer service and spoke with a women for a while about how I was 100% sure that I never would have done this, and politely asked them to switch it. They even went as far as reading my request history for the last 4 years, and seeing that I never opted in for lawn, as long as that's been an option. I know they have their rules about switching requests after the fact, blah blah blah, but the woman was actually very rude telling me my only option was to re-sell. Anyways, a day later I try to log in to my account, and I get a notification that my email isn't in the database anymore. The crazy thing is, my credit card has been charged, AND an email was sent confirming my tickets, but since I can't log in, I can't check the status to see which tickets got approved and which did not. Could she have possibly deleted my ID from the database? Is this what I pay every year for? I've been trying to get them back on the phone for the last week but get the automated response that their closed. Not sure what to do with pre-sale going on sale today, and having no idea where my friends and I will be sitting for our shows. Sorry for the rant, but I figured this was the play to do it. Any suggestions?
Last edited by DontBurnThePike; 02-17-2016 at 06:40 AM.
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