Re: DMB Merchandise Discussion
i frequently check the official store for new products, and i have ordered quite a few items since i became a DMB fan back in 2011.
now, i live in Norway, so from time to time, packages from the US may take a while to arrive. when i ordered the 2013 calendar, it felt like ages, so i wrote Music Today a mail asking how long i was supposed to wait (two months after the package was sent). They immediatly sent me a new one with international priority mail. When i suddenly received my original package some time after that, i sent a new mail asking if i should send the first one in return, they told me to just keep both.
also, when i received the wrong button (i had ordered the #41 button, but received the Firedancer button), they immediately sent me the correct button in a separate order (even though i said they could add it in a future order).
excellent service throughout!
lots of great products too from the world's best live band!
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