Re: Warehouse Cancelled my membership!!
A little complaint to BBB and everything is all good. Glad they are changing the policy.
We reviewed communication with the member. He was informed of the policy and that his tickets would still ship to him before the concert. At the time, he seemed satisfied with our response.
However, upon further review, we have decided that the policy to allow only one membership per household is outdated. We now have a multi-generational fan base and we want everyone to feel welcome.
We are reinstating Chris’ membership and his wife will also be allowed to keep her membership.
Thank you for your time and bringing our attention to this outdated policy.
Eleanor Kuhl
Dave Matthews Band
Last edited by ccarey23; 05-24-2021 at 04:11 PM.
Reason: Typo
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