Quote:
Originally Posted by grilldanmo
Did anyone/everyone else get this today? It's not attached to any emails, essentially a form email sent to anyone that ordered anything...
Received at 11:03AM:
"##- Please type your reply above this line -##
Thank you for reaching out to us! Unfortunately, we are running behind on our tickets and wanted you to know that we are working as quickly as we can.
If you are checking on the status of a shipped order please be aware that domestic packages are taking 3-4 weeks to deliver and in many of these cases the carriers are not scanning the packages along the way. However, once delivered the tracking will typically be updated.
We are very sorry for the delays and we look forward to assisting you with your request.
Sincerely,
Dave Matthews Band Official Store Customer Service"
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Just got this email with the subject “We’re Sorry!”...
