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Old 12-13-2022, 04:54 PM   #1
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LT 61 CDs came glued to the inside of the cardboard

Just another reason not to get CDs, but anyone know how I can remedy this? There are chunks of glue on both discs and I had to rip them out of the cardboard in order to get them out. Just terrible. Never seen anything like this in 25 years of buying CDs.
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  • Old 12-13-2022, 05:11 PM   #2
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    Re: LT 61 CDs came glued to the inside of the cardboard

    Call and ask for replacement, they’ll have plenty of extra copies
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    Old 12-13-2022, 05:15 PM   #3
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    Re: LT 61 CDs came glued to the inside of the cardboard

    Hit on Rashawn on IG, he does all merch customer service in the off-season.
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    Old 12-13-2022, 05:23 PM   #4
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    Re: LT 61 CDs came glued to the inside of the cardboard

    Quote:
    Originally Posted by kmbean View Post
    Hit on Rashawn on IG, he does all merch customer service in the off-season.
    I did get a calendar too. Haven't checked if it's glued together.
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    Old 12-13-2022, 05:42 PM   #5
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    Re: LT 61 CDs came glued to the inside of the cardboard

    Lol this band
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    Old 12-13-2022, 10:23 PM   #6
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    Re: LT 61 CDs came glued to the inside of the cardboard

    Quote:
    Originally Posted by TerrapinMonkey View Post
    I did get a calendar too. Haven't checked if it's glued together.

    I wonder if Rashawn is featured on every month? Maybe thats why he was pushing people to buy it.
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    Old 12-14-2022, 03:45 AM   #7
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    Re: LT 61 CDs came glued to the inside of the cardboard

    Quote:
    Originally Posted by TerrapinMonkey View Post
    Just another reason not to get CDs, but anyone know how I can remedy this? There are chunks of glue on both discs and I had to rip them out of the cardboard in order to get them out. Just terrible. Never seen anything like this in 25 years of buying CDs.
    Call MusicToday and tell them. They will probably ask you to email them photos to prove, but ask for that reps Musictoday email address. Then ask that person to send an acknowledgment that they received your email with the photos. Unfortunately, I've been through this sooo many times. I've been sent 2 disc 1's on live trax. I've been sent discs with no music on them. I've been sent the wrong Live Trax set. I have it down to a science now. You will probably have to wait another 2 - 3 weeks before receiving a replacement, but you will get it eventually. Hopefully, this process has changed and it will be easier for you.
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    Old 12-14-2022, 05:16 AM   #8
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    Re: LT 61 CDs came glued to the inside of the cardboard

    Quote:
    Originally Posted by TerrapinMonkey View Post
    Just another reason not to get CDs, but anyone know how I can remedy this? There are chunks of glue on both discs and I had to rip them out of the cardboard in order to get them out. Just terrible. Never seen anything like this in 25 years of buying CDs.
    I have every Live Trax on CD, along with Dick's and Dave's Picks and have never had that issue. It's just an unfortunate stroke of bad luck.

    Quote:
    Originally Posted by Gunz View Post
    Lol this band
    Pretty sure this is the fault of the manufacturer and not this band. Could've happened to anyone, with any CD.
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    Old 12-14-2022, 05:25 AM   #9
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    Re: LT 61 CDs came glued to the inside of the cardboard

    Quote:
    Originally Posted by K270 View Post
    I wonder if Rashawn is featured on every month? Maybe thats why he was pushing people to buy it.
    Jeff too: https://www.facebook.com/search/top?q=jeff%20coffin
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    Old 12-14-2022, 05:42 AM   #10
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    Re: LT 61 CDs came glued to the inside of the cardboard

    Quote:
    Originally Posted by kmbean View Post
    Hit on Rashawn on IG, he does all merch customer service in the off-season.
    I laughed out loud at this
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    Old 12-14-2022, 05:54 AM   #11
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    Re: LT 61 CDs came glued to the inside of the cardboard

    Quote:
    Originally Posted by TerrapinMonkey View Post
    Just another reason not to get CDs, but anyone know how I can remedy this? There are chunks of glue on both discs and I had to rip them out of the cardboard in order to get them out. Just terrible. Never seen anything like this in 25 years of buying CDs.

    So, something that happens once in 25 years is a reason to never buy the product again?
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    Old 12-14-2022, 05:55 AM   #12
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    Re: LT 61 CDs came glued to the inside of the cardboard

    Quote:
    Originally Posted by dmbolp View Post

    Should any band member, of any band, ever promote products that they are selling?
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    Old 12-14-2022, 06:08 AM   #13
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    Re: LT 61 CDs came glued to the inside of the cardboard

    Quote:
    Originally Posted by OneSweetMonkey View Post
    I have every Live Trax on CD, along with Dick's and Dave's Picks and have never had that issue. It's just an unfortunate stroke of bad luck.



    Pretty sure this is the fault of the manufacturer and not this band. Could've happened to anyone, with any CD.
    Eh. It’s been an ongoing issue for years. If my name is on the product I’m putting an end to it. Not a big deal. Shit happens. It’s just funny to me.
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    Old 12-14-2022, 06:11 AM   #14
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    Re: LT 61 CDs came glued to the inside of the cardboard

    Quote:
    Originally Posted by Hilly View Post
    Should any band member, of any band, ever promote products that they are selling?
    Yes. Why wouldn't they?
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    Old 12-14-2022, 06:50 AM   #15
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    Re: LT 61 CDs came glued to the inside of the cardboard

    Quote:
    Originally Posted by OneSweetMonkey View Post
    Yes. Why wouldn't they?
    Because the coasters are moldy
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    Old 12-14-2022, 08:03 AM   #16
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    Re: LT 61 CDs came glued to the inside of the cardboard

    Quote:
    Originally Posted by laststopdmb View Post
    Call MusicToday and tell them. They will probably ask you to email them photos to prove, but ask for that reps Musictoday email address. Then ask that person to send an acknowledgment that they received your email with the photos. Unfortunately, I've been through this sooo many times. I've been sent 2 disc 1's on live trax. I've been sent discs with no music on them. I've been sent the wrong Live Trax set. I have it down to a science now. You will probably have to wait another 2 - 3 weeks before receiving a replacement, but you will get it eventually. Hopefully, this process has changed and it will be easier for you.
    Ya, I've dealt with MT a few times as well, but usually just because I couldn't get a download to work. I guess there is no safe purchase option with them. Faulty CDs and unreliable downloads.

    I will be asking for a new one, as it's totally unplayable. I washed off the glue in the sink, but my laptop won't read it to burn it to iTunes. I did take pictures before.
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    Old 12-14-2022, 08:44 AM   #17
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    Re: LT 61 CDs came glued to the inside of the cardboard

    Quote:
    Originally Posted by TerrapinMonkey View Post
    Ya, I've dealt with MT a few times as well, but usually just because I couldn't get a download to work. I guess there is no safe purchase option with them. Faulty CDs and unreliable downloads.

    I will be asking for a new one, as it's totally unplayable. I washed off the glue in the sink, but my laptop won't read it to burn it to iTunes. I did take pictures before.

    Send an email. They'll make it right.
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    Old 12-14-2022, 08:46 AM   #18
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    Re: LT 61 CDs came glued to the inside of the cardboard

    Quote:
    Originally Posted by OneSweetMonkey View Post
    I have every Live Trax on CD, along with Dick's and Dave's Picks and have never had that issue. It's just an unfortunate stroke of bad luck.



    Pretty sure this is the fault of the manufacturer and not this band. Could've happened to anyone, with any CD.
    I've had several issues with Dave's Picks. One time I tried to take the CD out of the plastic holder, which at least they still have plastic holders, and it snapped in half. One time there was an entire CD missing from the case.

    Live trax just has shitty packaging. I get it's better for the planet, but it's impossible to remove the CD from the rough cardboard sleeve with scratching it.
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    Old 12-14-2022, 08:49 AM   #19
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    Re: LT 61 CDs came glued to the inside of the cardboard

    Quote:
    Originally Posted by Hilly View Post
    So, something that happens once in 25 years is a reason to never buy the product again?
    Ya. I should rephrase this was the WORST, I've seen in 25 years. There have been other instances of bad packaging in that time. But glue on the discs. BOTH discs is the WORST.

    CDs are outdated, they scratch, get lost, come in faulty packaging, require physical storage of some kind. I still put them in CD wallets.

    I only bought this because it was free shipping and handling with a couple other things I wanted from the store.
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    Old 12-14-2022, 09:48 AM   #20
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    Re: LT 61 CDs came glued to the inside of the cardboard

    Drop me a DM and I'll send a replacement.
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    Old 12-14-2022, 10:13 AM   #21
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    Re: LT 61 CDs came glued to the inside of the cardboard

    Quote:
    Originally Posted by hopewelljones View Post
    Drop me a DM and I'll send a replacement.
    I'm afraid you'll send something else.
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    Old 12-15-2022, 03:48 PM   #22
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    Re: LT 61 CDs came glued to the inside of the cardboard

    I sent in the pictures, now they want me to mail it back. I don't have time for this shit and I don't have a printer to print their label. Drive to the post office like it's 2001? No thanks.
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    Old 12-15-2022, 05:33 PM   #23
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    Re: LT 61 CDs came glued to the inside of the cardboard

    Quote:
    Originally Posted by TerrapinMonkey View Post
    I sent in the pictures, now they want me to mail it back. I don't have time for this shit and I don't have a printer to print their label. Drive to the post office like it's 2001? No thanks.
    I’d ask them to send a postage paid mailer to you. Seems reasonable.
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    Old 12-15-2022, 06:07 PM   #24
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    Re: LT 61 CDs came glued to the inside of the cardboard

    Quote:
    Originally Posted by TerrapinMonkey View Post
    I sent in the pictures, now they want me to mail it back. I don't have time for this shit and I don't have a printer to print their label. Drive to the post office like it's 2001? No thanks.
    I mean, you are buying CDs like it’s 2001…
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